Our help Need it?

  • If you have a problem or a technical question, our service desk can help you in many ways.
  • Create an outage ticket online 24/7 and we will respond within 12 hours.
  • In many cases we can also watch you 'live' via TeamViewer.
  • If you would like to return an item, please follow the instructions below. This way we can be sure that everything goes smoothly.
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Service Desk

Do you have a service question or are you curious about the different service agreements? Please contact the service desk.

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Failure ticket

Report a malfunction immediately? One of our employees will contact you as soon as possible.

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Online viewing

In certain situations, we may ask you to use online help so that we are able to remotely evaluate and, if possible, resolve an issue. The button below will give you access to online help.


It may happen that we ask you to return a product. To prevent a package getting lost we ask you to fill in the customer return form and send it along.