Shipping & Returns Returns
Shipping costs
Shipping costs are based on weight. For most products, shipping costs are limited to € 13.25. For larger or heavier products, different shipping costs apply. If you want to pick up an article, please contact us.Â
The rates:
| EN | 0-5kg | € 13,25 |
| EN | 5-10 kg | € 15,90 |
| EN | 10-15 kg | € 18,55 |
| EN | 15-20 kg | € 21,25 |
| EN | 20-30 kg | € 35,00 |
| EN | 30+ kg | On request |
| BE, DE, LU | 0-5kg | € 21,25 |
| BE, DE, LU | 5-10 kg | € 26,50 |
| BE, DE, LU | 10-15 kg | € 31,75 |
| BE, DE, LU | 15-20 kg | € 37,50 |
| BE, DE, LU | 20-30 kg | € 45,00 |
| BE, DE, LU | 30+ kg | On request |
 For our transports we use the services of KDZ Express.
Delivery times
Orders placed before 15:00 will be processed on the same day. In most cases an order will be offered the next working day. If a product is not in stock or if it is a custom made product, we will contact you immediately to discuss the possibilities or delivery times.Â
Returns
Are you not satisfied with the product you ordered or have you reported a defect? On the page https://www.moneytronic.nl/ondersteuning/ you will find a return form. To prevent the package from getting lost we ask you to fill in the customer return form and send it along.
